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Frequently Asked Questions

 

How do I apply to be a member or volunteer?

Contact us at 719-530-1198 or info@avhelpinghands.org to request an application. Or, volunteers can access and download an application via the website under the "Volunteers" menu.

Is there a membership fee?

We no longer require a membership fee. Applicants are welcome to make a donation instead.

How many volunteers does AVHH have?

Currently, we have 105 volunteers.

What areas does AVHH serve?

We serve all of Chaffee County.

What services does AVHH provide?

  • Transportation to appointments/grocery store
  • Grocery shopping or errands
  • Light, occasional housecleaning 
  • Snow shoveling
  • Annual gutter cleaning
  • Handy services
  • Computer/technology help 
  • Friendly visits or walks
  • Care calls
  • Caregiver respite
  • Service Days – seasonal chores
  • Social events  

What services are not provided?

Keep in mind that Ark Valley Helping Hands is here to help, but we do have some limitations.

We do not provide routine services, such as regular housecleaning or ongoing yardwork. 

Landscaping is outside our wheelhouse. 

We do not provide electrical work, plumbing or construction labor. If experiencing an electrical or plumbing issue that needs attention or immediate attention, please contact a licensed electrician or plumber. We are not licensed to handle these types of issues. 

Although we can help with packing a few boxes or loading a truck, we are not professional movers. 

We can only provide transportation within Chaffee County, as our insurance does not cover transportation outside the county. 

Does AVHH provide emergent services?

AVHH does not provide emergent or on-demand services. We ask for a 5 days notice for all requests.
 
In the case of a medical emergency, call 911.
 
When does AVHH accept and process requests?
 
Office hours are Monday through Friday.